FAQ
Frequently Asked Questions
Booking & Pricing
How does pricing work?
We provide flat-rate quotes based on your trip details — pickup location, destination, number of passengers, and vehicle choice. There are no hidden fees, no surge charges, and no surprises. Your quote is confirmed before booking.
How far ahead should I book?
We recommend booking at least 24-48 hours in advance, especially for wine tours, festival transportation, and corporate trips. However, we can often accommodate last-minute requests — call us at 619-625-6225.
Do you provide round-trip service?
Yes, we offer both one-way and round-trip service. Round-trip is recommended for the best value and guaranteed return transportation. Your chauffeur remains on standby throughout your trip.
Can you help with multiple stops?
Absolutely. We design custom itineraries with multiple stops — whether it's wine tasting at several Valle wineries, a coastal tour with lunch stops, or a corporate day with multiple site visits.
Services & Destinations
Do you pick up in San Diego?
Yes — we provide door-to-door pickup anywhere in San Diego County, including hotels, residences, corporate offices, and event venues. We also pick up from San Diego International Airport (SAN) and the Santa Fe Depot train station.
Do you go to Valle de Guadalupe?
Absolutely. Valle de Guadalupe wine tours are one of our most popular services. We customize the itinerary around your tasting reservations and can coordinate with wineries for private tours and dining.
Can you pick up at CBX?
Yes. We provide direct CBX pickup and drop-off, connecting you seamlessly between the Tijuana International Airport and San Diego. Your chauffeur waits at the CBX exit with a name sign.
Do you provide airport transfers?
Yes, we specialize in airport transfers to and from Tijuana International Airport via the CBX cross-border bridge, as well as San Diego International Airport (SAN) for connections to Baja.
Do you go to medical appointments in Tijuana?
Yes — we provide private, discreet transportation to Tijuana medical appointments, dental clinics, and healthcare facilities. Your chauffeur waits during your appointment and returns you to San Diego.
Do you offer late-night pickup from Rosarito?
Yes — we provide late-night pickup service for Rosarito restaurants, bars, and events including Baja Beach Fest. Your chauffeur is on standby and picks you up when you're ready.
Can you take us to Puerto Nuevo?
Absolutely. Puerto Nuevo's lobster village is one of our most popular day trip destinations. We know the best restaurants and can combine it with Rosarito or Ensenada.
Can you help with Baja Beach Fest transportation?
Yes — we provide dedicated Baja Beach Fest transportation with late-night pickup, group vehicle options, and multi-day packages. Book early as festival dates sell out quickly.
Vehicles & Chauffeurs
What vehicle will we ride in?
Our fleet consists of SUVs in a range of sizes — up to 6 passengers, up to 7 passengers, or up to 4 passengers, depending on group size. All vehicles are meticulously maintained with leather interiors and premium amenities.
Do drivers speak Spanish and English?
All our chauffeurs are fully bilingual (English and Spanish), ensuring smooth communication whether you're crossing for business or pleasure. They can assist with translations at restaurants, wineries, and clinics.
Can you take groups?
Yes. Our SUV accommodates up to 7 passengers comfortably. For larger groups, we can arrange multiple vehicles to travel together to your destination.
Do you wait during wine tours?
Yes. Your chauffeur remains on standby throughout your wine tour, ready to transport you between wineries and back to San Diego. You set the pace — we handle the logistics.
Can you handle corporate trips?
Absolutely. We provide dedicated corporate transportation to Tijuana maquiladoras, offices, and executive meetings. Corporate accounts are available with consolidated monthly billing and priority scheduling.
Still Have Questions?
We're here to help. Call us directly or send us a WhatsApp message — we'll get back to you promptly.